Model

Integrity

• Knows, lives and acts upon the Company values

• Is open and honest, trustworthy and credible

• Keeps his/her commitments

• Courageously stands up for his/ her beliefs

Focus

on value and

the customer

•  Has and employs the necessary knowledge and experience to get the job done

•  Understands and meets expectations of others (colleagues, customers etc.)

•  Focuses on relevant and useful activities that add value

• Understands how his/ her contributions make a difference to the team/ group/ department

Align

for success

•   Understands how the team/department/organization works

•   Builds and maintains relationships necessary for success in his/her job

•   Is eager to develop personally and to support others in developing

•   Employs the necessary processes and procedures to achieve objectives

Deliver

results

•   Completes goals, tasks and assignments, meets or exceeds agreed performance targets

•   Makes adjustments when required

•   Persists to get the job done

Learn

for the

future

•   Accepts full responsibility for success or failure for assigned tasks

•   Initiates and/or identifies opportunities for continuous improvement

•   Personally learns and adapts, actively supports change